Privacy Policy

Trademark Monster takes your privacy seriously and is sensitive to potential concerns about how we use the personal information we collect from and about you.  This Privacy Policy describes how we collect, use, process, and disclose personal information of consumers.  It applies both to your use of the TrademarkMonster.com website and any other ways in which you may interact with Trademark Monster.  

This Privacy Policy is incorporated into our Terms of Use and governs your use of Trademark Monster’s services. By using Trademark Monster’s services, you accept the terms of this Privacy Policy. If you have questions or concerns about the Privacy Policy, please contact us.

Information We Collect About Consumers.

As used in this Privacy Policy, Personal Information means information that relates to a particular person.  

Trademark Monster potentially collects the following categories of information about consumers, some of which may be collected or maintained in a manner such that it can be considered Personal Information:

Identifiers: Examples of the types of identifiers that Trademark Monster may collect include real names, addresses, online identifiers, Internet Protocol addresses (“IP addresses”) and email addresses.

Other types of information:  Examples of other types of information include physical characteristics or descriptions of you, telephone number, financial information including bank account, credit card, and debit card numbers.  It also includes additional information provided to Trademark Monster directly by you. This category may include information identified as Personal Information in California Civil Code Section 1798.80(e) that is not otherwise categorized.

Commercial information: Examples of the types of commercial information that Trademark Monster may collect includes records of business and other property owned, products or services purchased, obtained, or considered from Trademark Monster.

Internet information: Examples of the types of internet or other electronic network activity information that Trademark Monster may collect includes browsing history, search history, information about the device the consumer is using to access our website. We may also collect information from visitors to our website such as browser settings, operating systems, exit pages, and clickstream data.  

Geolocation information: Trademark Monster may collect information about where a consumer resides or is otherwise located.

We do not collect biometric or education information that is maintained by an educational institution or party acting on an educational institution’s behalf.  

Where We Collect Information About Consumers.

In this section of the Privacy Policy, we explain where and how we collect data about consumers.  We receive information about consumers from several categories of sources.  To learn more about which categories of information we collect from which source, please refer to the chart in the section below entitled Summary of Trademark Monster’s Practices Regarding Consumer Information.

Consumers:  The vast majority of the information that Trademark Monster collects comes directly or indirectly from the consumer that it relates to.  Information that is collected directly from you is information that you provide when you complete a form online, use a chat feature, or speak to us on the phone.  We may also collect information indirectly about you when you interact with our website, through the use of cookies and other tracking technologies. 

Service Providers: We may collect information about you from our Service Providers.  As used in this Privacy Policy, Service Providers means entities that Trademark Monster has contracted with to provide us with services to help fulfill our business needs.  Service Providers may also assist us in collecting information both directly and indirectly from you.

How We Use the Information We Collect About Consumers.

In this section of the Privacy Policy, we explain our commercial and business purposes for collecting information about consumers.  Trademark Monster uses the information that it has collected about consumers, for the purposes listed below.  

Providing Products and Services:  Trademark Monster collects information for the purpose of providing products and services.  We may also use information to respond to inquiries from potential customers who are interested in learning more about our products and services.  

Security:  Trademark Monster collects information for the purpose of ensuring that we maintain appropriate security over computer networks and our physical facilities.  We may also collect information for the purposes of detecting fraud or other suspicious activities.

Meeting Legal Requirements:  Trademark Monster collects information in order to meet our legal obligations.  These obligations may include responding to subpoenas for information.

Analytics:  Trademark Monster collects information for use in performing various types of analytics.  For example, Trademark Monster uses information to analyze how visitors interact with our website, where visitors to our website arrive from and exit to, and gaining insights into the types of consumers that may be interested in our products and services.  We may also use information to develop inferences from the information we collect regarding consumer preferences, characteristics, predispositions, behaviors, and attitudes.

 Financial Reporting:  Trademark Monster collects information for use in various types of financial reporting and other similar internal uses. 

In addition to the purposes listed above, Trademark Monster may also use de-identified or aggregate data that is not capable of being linked to any individual consumer for additional purposes not listed above.

How We Share Consumer Information and Who We Share It With.

In this section of the Privacy Policy, we explain who we share consumer information with and under which circumstances we may do so.  To learn more about which categories of information are shared with which third parties, please refer to the chart in the section below entitled Summary of Trademark Monster’s Practices Regarding Consumer Information.

Service Providers: Trademark Monster may share information about consumers with Service Providers who assist us with completing the business purposes.  These companies are not authorized to use the information we share with them for any other purpose other than providing services to Trademark Monster or to you.

Professionals: Trademark Monster may share consumer information with the independent U.S. licensed trademark attorneys that can be accessed through Trademark Monster.

Government Entities:  Trademark Monster may share information about consumers with government entities. For example, the U.S. Patent and Trademark Office publishes the names and addresses of trademark registrants. 

Public Postings: Trademark Monster may publicly share information about consumers, such as by displaying the information on our website or having the information published in publicly available media, in a limited number of circumstances.

Required by Law: Trademark Monster may disclose consumer information as required by law, such as in response to a subpoena, or similar legal process.

Summary of Trademark Monster’s Practices Regarding Consumer Information.

The following chart summarizes where Trademark Monster collects each category of information listed above, and how Trademark Monster shares each category of data. Trademark Monster may use each of the categories of information collected for the purposes described in the section above, entitled “How We Use the Information We Collect About Consumers.”

Category of Information

Where We Collect the Information

Who We Share the Information With

Identifiers

Consumers, Related Consumers, Employers, Service Providers, Professionals, Business Partners, Publicly Available, Unrelated Parties

Service Providers, Professionals, Business Partners, Employers, Government Entities, Public, Registered Agents, Required by Law, Related Parties

Other

Consumers, Related Consumers, Employers, Service Providers, Professionals, Business Partners, Publicly Available, Unrelated Parties

Service Providers, Professionals, Business Partners, Employers, Government Entities, Registered Agents, Required by Law, Related Parties

Protected Characteristics

Consumers, Related Consumers, Employers, Service Providers, Professionals, Unrelated Parties

Service Providers, Professionals, Business Partners, Government Entities, Public, Required by Law, Related Parties

Commercial

Consumers, Related Consumers, Service Providers, Professionals, Business Partners, Unrelated Parties

Service Providers, Professionals, Business Partners, Employers, Government Entities, Public, Required by Law, Related Parties

Internet

Consumers, Service Providers

Service Providers, Business Partners, Required by Law, Related Parties

Geolocation

Consumers, Related Consumers, Employers, Service Providers, Professionals, Business Partners, Publicly Available, Unrelated Parties

Service Providers, Professionals, Business Partners, Government Entities, Public, Registered Agents, Required by Law, Related Parties

Audio/visual

Consumers

Service Providers, Required by Law, Related Parties

Professional/employment

Consumers, Related Consumers, Employers, Publicly Available, Unrelated Parties

Service Providers, Professionals, Business Partners, Government Entities, Public, Required by Law, Related Parties

How Trademark Monster Uses Cookies and Similar Technologies.

This section expands on how Trademark Monster uses internet technologies, such as cookies, to collect information about consumers.

Cookies. Trademark Monster  may use the standard cookie feature of major browser applications and third-party service providers, including Google Analytics features (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration and Google Analytics Demographics and Interest Reporting), that allow Trademark Monster to store a small piece of data on a visitor’s computer, or any other device a visitor uses to access our website, about his or her visit to the website or use of other plug-ins exchanging information with Trademark Monster. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

Web Beacons.  We may employ web beacons that help us track referrals from our partners.

Partner and Affiliate Tracking. Our partners and affiliates, including Google Analytics (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics and Interest Reporting), may use cookies and web beacons to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests. This means that these partners and affiliates may show our ads on sites across the Internet based upon your previous visits to our website. Together with our partners and affiliates, we may use these cookies and web beacons to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits to our site.

Social Media Widgets. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

How You Can Control The Information Trademark Monster May Have About You.

This section describes how you can access and control the information that Trademark Monster may have about you.  It applies to all consumers worldwide, including individuals who have purchased from Trademark Monster or who believe that information about them may have been provided to us by a third party.  Depending on where you reside, you may have additional rights beyond what is described in this section.  If you are a resident of California or the European Union, please review the sections “Information for California Residents” and “Information for EU Customers and Visitors” for more information about your rights.

Confirmation of Possession of Information Related to You.  Upon a verified request, Trademark Monster will provide you with information about whether we hold any information related to you. 

Opting Out of Email.  We may send promotional emails and newsletters from time to time to consumers who have provided us with their email address or whose email addresses we have obtained through other sources.  You can opt-out of promotional communications by using the “Unsubscribe” link and following the unsubscribe instructions in an email you receive from us or by contacting us. 

Our Commitment to Data Security.  Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from our website or through the use of our services, and you provide this information at your own risk. ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING OUR WEBSITE AND OUR SERVICES. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.

IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED PLEASE CONTACT US IMMEDIATELY.

Enforcement. We periodically review this Privacy Policy and our compliance with it to verify that both are accurate. We encourage you to contact us with any concerns, and we will investigate and attempt to resolve any complaints and disputes about our privacy practices.

Information for California Residents.

If you are a resident of California, this section provides information regarding your rights, and Trademark Monster’s responsibilities, regarding your Personal Information.

California Resident Rights

California law allows California residents, upon a verifiable consumer request, to request that a business that collects consumers’ Personal Information give consumers access to certain information.  This includes the specific pieces and categories of Personal Information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared.

California residents also have the right to submit a request for deletion of information under certain circumstances.  This is not an absolute right and, in some circumstances, Trademark Monster may decline to delete the information, such as when Trademark Monster  has an on-going business relationship with you, when we have a continued need to use the information for purposes outlined in this Privacy Policy, or when we are legally required to retain the information.   

Consistent with California law, if you choose to exercise your rights, we will not charge you different prices or provide different quality of services unless those differences are related to your information.

How to Submit a Request for Access to Information or Deletion of Information

If you would like to submit a request about your data, we encourage you to do so by contacting us.

After you submit the request you will be asked to verify your email address and may also be asked to provide additional information in order to verify your identity, including potentially providing a declaration under penalty of perjury. Trademark Monster will attempt to verify your identity by asking for information that correlates with the information that we have previously collected about you.    Where this is not possible, Trademark Monster may request you submit additional information for verification, such as proof of residency or redacted government-issued identification.  Please note that consistent with California law, we will be unable to satisfy your request until we have verified your identity.

You may also designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide Trademark Monster with written permission for the agent to make the request on your behalf or provide us with an executed power of attorney.  You will also be required to submit your valid government issued-identification, and the authorized agent’s valid government-issued identification.

Information for EU Customers and Visitors.

If you are located in the European Union (“EU”), this section provides information regarding your rights, and Trademark Monster ’s responsibilities, and additional information regarding the processing of your personal data.

Lawful Basis of Processing

Trademark Monster processes personal data of persons in the EU based on the lawful basis outlined below.

Where multiple bases are provided, the basis that Trademark Monster relies on for any particular processing will be context dependent.

Purpose of Processing

(Described in the section above entitled “How We Use the Information We Collect About Consumers.”)

 

Legal Basis for Processing

Providing Products and Services

Performance of Contract, Consent, Legitimate Interest

Security

Legitimate Interest

Meeting Legal Requirements

Compliance with Legal Obligation

Marketing

Consent, Legitimate Interest

Product Development

Legitimate Interest

Analytics

Legitimate Interest

Operational Purposes

Consent, Legitimate Interest, Compliance with Legal Obligations

Sharing with Business Partners

Performance of Contract, Consent

Financial Reporting and Other Internal Uses

Legitimate Interest

Business Transfers

Legitimate Interest, Compliance with Legal Obligation

 

EU User Rights

If you are located in the EU, you have the following rights with respect to how Trademark Monster processes your personal data.

(1) You have the right to request a copy of the personal data that Trademark Monster has about you;

(2) You have the right to request that Trademark Monster correct the information about you if you believe it to be inaccurate;

(3) You have the right to request that Trademark Monster erase or refrain from using your personal data.  This is not an absolute right and, in some circumstances, Trademark Monster may decline to erase or limit its usage of your data, such as when Trademark Monster has an on-going business relationship with you or we are legally required to retain the information.  If Trademark Monster cannot honor your request, Trademark Monster will inform you of this fact as well as the reasons for Trademark Monster ’s decision;

To exercise any of these rights, please submit the request using our contact information.

If you are located in the EU, you also have the right to raise any objections regarding the processing of your personal data and to raise any concerns you may have about Trademark Monster ’s processing of your person data.  You may make an objection or raise any other concerns by contacting us.

While we hope that Trademark Monster  can resolve any of your privacy concerns to your satisfaction after you contact us directly, you also have the right to file a complaint regarding Trademark Monster ’s handling of your personal data with the Information Commissioner’s Office, the UK’s independent Data Protection Authority.  Their contact information is:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

https://ico.org.uk/global/contact-us/email/

+44 1625 545 700

Changes To This Policy.

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, a notice will be posted on this page along with the updated Privacy Policy prior to the change becoming effective. We encourage you to review this page periodically for the latest information on our privacy practices.

If you have any questions regarding our Privacy Policy, please contact us.

Privacy Policy Revision History

Last updated on March 29, 2020